Responsible Gaming

Gaming Should Be Entertainment

At Wagga City Wanderers, we believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing at Neosurf Casino can be fun, it's important to understand that the odds always favour the house. Please gamble responsibly and within your means.

Age Verification

Gambling is only legal for individuals aged 18 years or older in Australia. By accessing Neosurf Casino through our site, you confirm that you are of legal age to gamble in your jurisdiction. We are committed to preventing underage gambling and take this responsibility seriously.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in your own behaviour? If so, it may be time to seek help:

• Chasing losses by gambling more to try to recover money lost
• Gambling with money you can't afford to lose
• Hiding or lying about your gambling activities from family or friends
• Spending more time and money on gambling than intended
• Neglecting work, study, or personal relationships due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money to fund gambling
• Using gambling to escape problems or negative emotions
• Needing to gamble with larger amounts to achieve the same excitement
• Failed attempts to cut down or stop gambling

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos, including those accepting Neosurf, offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the total amount you're willing to lose during a session or period
• Reality Checks: Receive periodic notifications about how long you've been playing and how much you've wagered
• Session Time Limits: Set reminders to take breaks from gambling
• Self-Exclusion: Temporarily or permanently exclude yourself from the casino platform
• Account Closure: Permanently close your account if needed

We encourage you to use these tools proactively to maintain control over your gaming habits.

Support Organisations in Australia

If you or someone you know is struggling with problem gambling, help is available:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support for people affected by gambling problems in Australia

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free support and advice for anyone affected by problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Resources and helpline for problem gambling in the US
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based information and resources for responsible gambling

Need Help?

If you think you may have a problem with gambling, please reach out for support today. Problem gambling is a serious issue, but help is available and recovery is possible. Speaking to a counsellor or support service is a positive step toward taking control of your life.

Remember: Asking for help is a sign of strength, not weakness. You don't have to face this alone.